Your prescriber decides what you need. We prepare it for you.
A plain-language guide to compounded prescriptions: how they start, what to expect, and who to call with questions.
A pharmacist you can talk to
Compounded medications come with directions, and with someone who can explain them.
Call the pharmacy and ask for a pharmacist if you are not sure how to take a preparation, how to measure a dose or how to store it between uses. We will go through it in plain language, and you are welcome to call again if a new question comes up.
Main line (toll-free): 833-990-7873
For a medical emergency, call 911.
What to expect
Three steps, and a pharmacist you can reach at each one.
Step 1: Your prescriber writes the prescription
Compounding starts with your doctor, nurse practitioner, physician assistant or veterinarian deciding that a customized preparation is right for you. They send the prescription to us, or you ask them to.
Use the referral form if they have not worked with us
Step 2: A pharmacist prepares it for you
We confirm the details with your prescriber, then compound your medication in the strength and form prescribed. We call you if anything needs a decision, such as a flavor.
We tell you the expected date
Step 3: You pick it up, with instructions
Your medication is labeled with directions. A pharmacist reviews how to take or apply it and how to store it, and answers questions then or later.
Ask about delivery options
Before your first fill
A short checklist that makes the first visit or call go smoothly.
Have your prescriber send the prescription
Or submit the referral form and we will contact their office.
Tell us about allergies and sensitivities
Including dyes, flavors, sweeteners and other inactive ingredients.
Ask about cost before we prepare it
We explain the price and any coverage questions up front.
Bring your questions
How to take or apply it, how to store it, and what to do if you miss a dose.
Refills and transfers
Each fill is prepared to order, so contact us before you run out. To move a prescription from another pharmacy, call us with their name and we will arrange the transfer where regulations allow.
Contact the pharmacyQuestions after pickup
Unsure how to apply a cream, measure a liquid or store a preparation? Call and ask for a pharmacist. We would rather answer the same question twice than have you guess.
Main line (toll-free): 833-990-7873
For a medical emergency, call 911.
Questions and answers
If yours is not here, call us. Nothing is too small to ask.
What is a compounded medication?
A medication a pharmacist prepares for you specifically, following your prescriber's instructions, when a commercially manufactured product does not fit: a different strength, a liquid instead of a tablet, an ingredient you are sensitive to left out, or a flavor that makes it easier to take.
Is it FDA-approved?
No. Compounded medications are not FDA-approved and the FDA does not review them for safety or effectiveness. They are prepared for an individual patient under a prescriber's direction. Your prescriber and pharmacist can talk through what that means for you.
How do I get my prescription to you?
Ask your prescriber's office to send it to Pure Health Compounding by e-prescribing, fax or phone. If the office has not worked with us before, submit the referral form and we will contact them.
How do refills work?
Refills follow what your prescriber wrote. Contact us before you run out and we will tell you when the next fill will be ready, since each one is made to order.
Can I transfer a compounded prescription from another pharmacy?
Often, yes. Call us with the name of the other pharmacy and we will handle the transfer where regulations allow. Some prescriptions, including certain controlled substances, may need a new prescription from your prescriber.
Will my insurance cover it?
Coverage varies by plan and by preparation. We will tell you what we can find out before anything is prepared, so there are no surprises at pickup.
Which states do you serve?
We are licensed in Pennsylvania. If you live elsewhere, call us and we will tell you whether we can help.
Compounded medications are not FDA-approved. They are prepared for individual patients pursuant to a valid prescription from a licensed prescriber.
Ready to get started?
Ask your prescriber to send the prescription, or let us contact their office for you.
Main line (toll-free): 833-990-7873For a medical emergency, call 911.